Tool Service Centre Administrator

work in dublin
  • Full Time
  • Dublin

Hilti Ireland

About the job

What’s the role?

We are looking for a Service Centre Administrator to join our Tool Service Centre in Dublin. Your role is vital for the Tool Service Centre operations and customer satisfaction.

Who is Hilti?

If you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service. With 30,000 people in more than 120 countries, which we’re looking to expand, we’re a great place for you to show us your worth, step up to new challenges and grow your career.

What does the role involve?

As a Service Centre Administrator you are responsible for carrying out support task for the Tool Service Centre. You’ll take care of the inbound tool registrations and stock management as well as our fleet expiry and scrap processes. You are also responsible for the Premium Tool Pool process from fleet customers.

As an important part of your role, you’ll interact with our customers and resolve admin issues related to tool repairs

Once again Hilti has been awarded as a Great Place to Work®. We are proud to rank 6th in Best Workplaces in Europe!

What do we offer?

At Hilti, it’s all about teamwork. We have an award-winning culture that is highly diverse and inclusive. We love to celebrate success and as part of the Hilti family you will be proud to work for an industry leading innovator. We promote over 80% of roles internally at Hilti, and as you grow you will be given opportunities to move around the business – to work abroad, experience different job functions and tackle different markets.

Come to Hilti with your own perspective, achieve results as part of a team. Together we make almost anything possible. Throughout your career, you’ll own your own development and find the right way to grow and leverage your strengths.

You will also enjoy:

→ 25 days holidays (not including bank holidays)

→ Competitive remuneration with bonus potential

→ Health insurance, pension

What you need is:

  • Have a solid understanding of the technical / functional area
  • Great communication skills and skilled in applying technical knowledge in a way easily understood
  • Commitment to continuous learning, e.g. keeps abreast of product developments and new applications
  • Positive attitude towards teamwork and continuous improvement

Who should apply?

Innovation is who we are and it’s evident in the way we work. Together with our customers, we develop solutions that improve productivity, safety and sustainability. Success at Hilti is down to teamwork and ability, no matter what your background.

Click through the ‘Apply Now’ button where you will be asked to upload your CV and answer a couple of short questions – the whole process should take around 90 seconds.

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