CPL
About the job
A leading IT company is looking for German speaker to join their Technical Support Team.
Location: Cork office (It can be hybrid role after the initial training period of 2-3 months)
Position: German Speaker Tech Support Specialist
Working Hours: Monday to Friday, office hours
Job type: Permanent, Full time
Salary: Depending on Experience – basic of 47,000 – 50,000 annually
Responsibilities:
- Providing Technical support via Email, Phone and Chat Support
- Understanding and learning more about customer issues in a timely manner
- Communication with other departments and product teams
- Maintaining customer satisfaction
Your Profile:
- Fluent German and English skills both in writing and speaking (C1/C2 level)
- Experience in Technical Support role
- Critical thinking and problem-solving skills
If you are interested in this position, please apply with your CV.
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To apply for this job please visit www.cpl.com.